Available Visa Sponsorship Jobs in London. Multiverse is looking for a Fulfilment Executive. Unfortunately at this time we cannot offer sponsorship for this role and we cannot consider overseas applications. In this crucial role you will steer the process from post-sales through to onboarding, known as our “Flying Start.
Responsibilities
- Collaborate with a range of cross-functional teams to oversee the fulfilment & implementation process post-B2B sales.
- Develop and execute comprehensive project plans for large-scale, customised launches, ensuring all pre-launch activities are completed on time.
- Deliver engaging information sessions about our programmes to both candidates and their managers, generating interest and driving high-quality candidate applications.
- Maintain effective launch project plans to guarantee the timely completion of pre-launch activities while meeting key deadlines.
- Utilise data-driven insights to proactively monitor deal progress, identify potential issues, and implement effective solutions.
- Maintain direct and effective communication with clients (including HR and Ops teams, and Apprentice Managers) to help them take full advantage of our platform and software.
- Take ownership of assigned accounts, driving process improvements to enhance operational efficiency and customer satisfaction.
Qualifications
- Exceptional organizational and time management skills, with a demonstrated ability to thrive in a dynamic and fast-paced environment while adapting to changing priorities.
- Strong resilience and a growth mindset, enabling you to navigate challenges and learn from setbacks without taking things personally.
- Significant experience building strong relationships with internal & external stakeholders, particularly in collaborative settings with Sales and Customer Success teams.
- Strong analytical skills for interpreting data, identifying trends, and making informed decisions to mitigate risk and drive successful outcomes.
- A proven track record of project management, with the ability to navigate complex projects and meet deadlines, managing both internal and external stakeholders.
- A customer-centric mindset focused on delivering an exceptional experience throughout the fulfilment and onboarding process.
- Previous experience in a startup, scale-up or consulting environment is preferred
- A proven history of influencing and driving successful outcomes independently in customer-facing roles.
Benefits
- Time off – 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days and 8 bank holidays per year
- Health & Wellness– private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill – all in one mental health support
- Hybrid & remote work offering – with weekly visits to the London office and the opportunity to work abroad 45 days a year
- Team fun – weekly socials, company wide events and office snacks